Want to do business with people who love their work?
If you do, choose Pools by Design. Owners Frank and Grace Wells, who create and build cutting edge pools and spas, lead a handpicked crew of four who guide the process and love doing it.
Originally from California and Arizona, Franks brings fresh idea to the El Paso/Las Cruces area. "Our goal is to use the team approach to custom design whatever the client can imagine, build it with the highest quality products and create together something that will last forever. It might have an island with trees, retractable cover, vanishing edge, underwater music speakers and swim-up bar, or a waterfall with huge natural boulders," he said. "We work with each homeowner to build the pool they envision."
Frank and Grace have over 30 years' combined experience in the pool business. Since their conception in February of 2003, they've already built over 200 pools. Yet they are less interested in volume than in quality.
"We couldn't do it without our team," Franks says. Frank has educated each team member in the phases of building and materials used. "They're present at every stage of the process: dig, shell, deck, final inspection." The pool shells are all shotcrete, a high quality product pneumatically blown into every crevice under high pressure. Extra rebar and concrete 8 inches thick strengthen the pool walls, guaranteeing a lasting product.
The company has had great response form the actual pools they've built for the El Paso Home Show. In 2004, Pools by Design won Best Outdoor and Best Overall Display. In this month's Home Show they will enter a pool with 2-3 ton boulders and a waterfall.
The primary source of business is referrals. "The team gives pool tours tailored to the interests of potential customers. Our clients are willing to open their homes to new customers," Frank explains.
Clients have confidence in a company whose crew members are professional, enjoy what they do and do it well. One happy customer says, "It all reflects on Frank" -- his integrity, his quality for the price, and his charisma. What does Frank say? "It's all about the vision."
Following are quotes from several satisfied customers:
El Paso REALTOR® Ruth Ann Burkman (Rogers & Burkman): "I call Frank when I need a pool inspection at a home I'm selling. He always comes, no matter how busy he is and, in my opinion, he knows more about pools than anyone else in town. The pools he builds are state-of-the-art."
Businessman Daryl Ray: "Frank's pools looked like my sister's pool in Arizona, the pool capital of the U.S. He knew what I wanted, had done it before, and wasn't afraid of it. He uses good subcontractors and pays them well. Besides, he a magnet for people. You cannot not like him."
Mortgage Lender Linda McDaniel: "Frank went the extra mile. He even drove me to the nursery and loaded plants into his truck for the landscaping. I can't say enough good things about Pools by Design."
Las Cruces Coldwell Banker REALTOR® Monica Escamilla: "We paid extra for a self-cleaning pool, and a part broke. While we were waiting for the part we needed, Frank had our pool cleaned regularly."Click here to read the Ventanas Article (PDF format).